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Tag: support services

  • Social care — Cyprus Introduces Digital Platform for Enhanced Access to Social Care Services

    Social care — Cyprus Introduces Digital Platform for Enhanced Access to Social Care Services

    A new digital platform for social care services has been launched in Cyprus, providing citizens with clear and immediate access to all approved facilities monitored by the social welfare deputy ministry. This initiative was announced on Friday and is aimed at modernising the country’s social welfare framework.

    The platform, which can be accessed at socialcare.org.cy, consolidates information regarding social care services, making it easier for users to locate the assistance they need. Facilities are organised by district and municipality, population group, and type of programme, ensuring a comprehensive overview for all users.

    Social care: Comprehensive Listings for Diverse Needs

    The new platform features a wide range of social care structures, including:

    • Homes for the elderly and disabled
    • Nurseries
    • Supported housing for independent living
    • Adult day centres
    • Community-based caregivers
    • Child protection services
    • Employment centres
    • Living units for people with disabilities

    Each entry is equipped with contact details, allowing users to connect with the relevant services swiftly. This is particularly beneficial for individuals seeking specialised support, as the platform also highlights various programmes tailored for specific needs.

    Modernising Access to Welfare Services

    The launch of this digital platform is part of a broader strategy by the ministry to enhance transparency and accessibility of social welfare services in Cyprus. By creating a single digital environment that maps all social care facilities, officials aim to improve public access to necessary support and protection services.

    According to the ministry, the introduction of this platform is expected to facilitate easier navigation through the social care landscape, allowing individuals to find the help they require without unnecessary barriers.

    Current Accessibility and Future Enhancements

    As of Friday evening, the website is available only in Greek, which may pose a limitation for non-Greek speakers. However, officials have indicated that further enhancements and translations may be considered in the future to broaden the reach of this important resource.

  • Cyprus Delays Launch of EU Helpline for Gender Violence Victims for Five Years

    eu helpline — Five years on, Cyprus is still without the EU helpline 116016 aimed at supporting victims of gender violence. Despite the government’s repeated commitments, financial and procedural barriers have hindered its launch.

    Eu helpline: Long Wait for a Lifeline

    The 116016 helpline is already operational in several European countries, including Germany, France, Ireland, Sweden, and Austria, where it provides free and specialised support for individuals affected by gender-based violence. However, victims in Cyprus are still left without this crucial resource.

    Recent Developments Highlight Ongoing Delays

    The issue resurfaced in a parliamentary session where Justice Minister Marios Hartsiotis responded to MP Giorgos Koukoumas, as reported by Politis. Minister Hartsiotis confirmed that the project has faced delays primarily due to budget restrictions and administrative hurdles, but emphasised that expertise in handling domestic violence cases is not lacking, as the NGO Spavo has significant experience in this area.

    Initial Steps and Financial Commitments

    Cyprus first expressed interest in establishing the helpline in 2021, leading to the justice ministry signing an agreement with Spavo. The agreement included a pledge of €45,000 to cover initial costs such as staff training and equipment. The budget allocation was made for both 2022 and 2023, with hopes that the helpline would be ready for a national launch.

    Cost Estimates and Budget Challenges

    In September 2023, the justice ministry submitted its proposal for the helpline to the finance ministry for approval. During the discussions, Spavo was asked to provide a detailed breakdown of costs associated with operating the helpline. Two months later, the NGO reported that the annual operating cost would reach €120,000, with an expected 5 per cent annual increase. This figure is nearly triple the initial estimate and far exceeds the €45,000 already earmarked for the project, effectively stalling the launch.

    New Strategies for Implementation

    In light of the escalating costs, the justice ministry has opted for a public tender approach. A special committee has been tasked with drafting technical requirements to ensure that the helpline can provide quality services while maintaining value for money.

    Future Budget Provisions

    The state budget for 2025 includes €45,000 allocated for the project, with an increase to €60,000 planned for 2026. The ministry now anticipates that the helpline will be operational during the first half of 2026, provided that the funding and logistical issues are resolved.

    Exploring EU Funding Options

    In addition to local funding, officials are exploring the possibility of EU funds to help cover part of the helpline’s operational costs. The national coordinating body for the prevention and combating of violence against women is working closely with the European Commission to identify opportunities for co-financing. This collaboration is seen as essential, especially given the rising demand for support services and the limited resources available domestically.

    The Importance of the Helpline

    The establishment of the helpline is deemed critical not just for providing immediate support to victims but also for raising awareness about gender-based violence in Cyprus. As the demand for such services continues to grow, the urgency for a functioning helpline becomes increasingly apparent.

    While the delays have been frustrating for advocates and victims alike, the upcoming plans and potential funding avenues offer a glimmer of hope. The commitment to addressing gender violence through dedicated support services is vital for creating a safer environment for all citizens.