eu helpline — Five years on, Cyprus is still without the EU helpline 116016 aimed at supporting victims of gender violence. Despite the government’s repeated commitments, financial and procedural barriers have hindered its launch.
Eu helpline: Long Wait for a Lifeline
The 116016 helpline is already operational in several European countries, including Germany, France, Ireland, Sweden, and Austria, where it provides free and specialised support for individuals affected by gender-based violence. However, victims in Cyprus are still left without this crucial resource.
Recent Developments Highlight Ongoing Delays
The issue resurfaced in a parliamentary session where Justice Minister Marios Hartsiotis responded to MP Giorgos Koukoumas, as reported by Politis. Minister Hartsiotis confirmed that the project has faced delays primarily due to budget restrictions and administrative hurdles, but emphasised that expertise in handling domestic violence cases is not lacking, as the NGO Spavo has significant experience in this area.
Initial Steps and Financial Commitments
Cyprus first expressed interest in establishing the helpline in 2021, leading to the justice ministry signing an agreement with Spavo. The agreement included a pledge of €45,000 to cover initial costs such as staff training and equipment. The budget allocation was made for both 2022 and 2023, with hopes that the helpline would be ready for a national launch.
Cost Estimates and Budget Challenges
In September 2023, the justice ministry submitted its proposal for the helpline to the finance ministry for approval. During the discussions, Spavo was asked to provide a detailed breakdown of costs associated with operating the helpline. Two months later, the NGO reported that the annual operating cost would reach €120,000, with an expected 5 per cent annual increase. This figure is nearly triple the initial estimate and far exceeds the €45,000 already earmarked for the project, effectively stalling the launch.
New Strategies for Implementation
In light of the escalating costs, the justice ministry has opted for a public tender approach. A special committee has been tasked with drafting technical requirements to ensure that the helpline can provide quality services while maintaining value for money.
Future Budget Provisions
The state budget for 2025 includes €45,000 allocated for the project, with an increase to €60,000 planned for 2026. The ministry now anticipates that the helpline will be operational during the first half of 2026, provided that the funding and logistical issues are resolved.
Exploring EU Funding Options
In addition to local funding, officials are exploring the possibility of EU funds to help cover part of the helpline’s operational costs. The national coordinating body for the prevention and combating of violence against women is working closely with the European Commission to identify opportunities for co-financing. This collaboration is seen as essential, especially given the rising demand for support services and the limited resources available domestically.
The Importance of the Helpline
The establishment of the helpline is deemed critical not just for providing immediate support to victims but also for raising awareness about gender-based violence in Cyprus. As the demand for such services continues to grow, the urgency for a functioning helpline becomes increasingly apparent.
While the delays have been frustrating for advocates and victims alike, the upcoming plans and potential funding avenues offer a glimmer of hope. The commitment to addressing gender violence through dedicated support services is vital for creating a safer environment for all citizens.
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